Effective date: July 3, 2026
This Privacy Policy explains how TrackToGrow collects, uses, discloses, and protects information when you use our website and application.
Information We Collect
Information you provide
We may collect:
- account details (name, email, auth credentials);
- billing metadata and subscription records;
- workspace, client, and reporting configuration data;
- support messages and feedback.
Information generated by service usage
We may collect:
- application usage metadata, workspace activity, and telemetry;
- reporting records, publishing events, and share-link activity;
- sync or import metadata needed to operate connected workflows.
Website usage
When you visit our website, we may collect IP address, browser/device data, and page activity. See Cookies below for how we use cookies specifically.
How We Use Information
We use information to:
- provide and operate TrackToGrow;
- secure accounts and prevent abuse;
- process billing and maintain records;
- provide support and troubleshoot issues;
- comply with legal obligations and enforce Terms.
Cookies
Cookies are small text files stored on your device when you visit a website. Similar technologies may also be used for preferences, analytics, and security.
We use the following categories:
- Strictly necessary — required for core functionality such as security, authentication, and basic navigation.
- Preferences — used to remember settings, where available.
- Analytics — used to understand site performance and improve experience. These may be subject to consent requirements depending on jurisdiction.
- Payments and billing — if you use billing pages, our payment processor may set cookies to support secure checkout and fraud prevention.
You can control cookies through browser settings and on-site consent controls when available. Blocking certain cookies may affect site functionality.
How We Share Information
We may share information with:
- infrastructure and service providers;
- payment processors (for billing flows);
- legal/compliance recipients where required by law;
- parties involved in a merger, acquisition, or asset transfer.
We do not sell personal information.
Data Retention
We retain data for as long as needed to provide the service, meet legal/accounting requirements, resolve disputes, and enforce agreements.
Security
We use reasonable technical and organizational safeguards, including encryption in transit and access controls.
No system is perfectly secure. You are responsible for securing account credentials and API keys.
International Transfers
Your data may be processed in jurisdictions outside your region, depending on where our providers operate.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to certain processing, and to withdraw consent where applicable.
Children’s Privacy
TrackToGrow is not intended for children.
Policy Updates
We may update this Privacy Policy and post the revised version with a new effective date.
Contact
Questions or privacy requests:
- Email:
support@tracktogrow.com - Website:
https://tracktogrow.com