Privacy Policy — Data Protection and Customer Rights

How TrackToGrow collects, uses, stores, and protects personal information.

Effective date: January 7, 2026

This Privacy Policy explains how TrackToGrow collects, uses, discloses, and protects information when you use our website and application.

1. Information we collect

1.1 Information you provide

We may collect:

  • account details (name, email, auth credentials);
  • billing metadata and subscription records;
  • workspace, client, and reporting configuration data;
  • support messages and feedback.

1.2 Information generated by service usage

We may collect:

  • application usage metadata, workspace activity, and telemetry;
  • reporting records, publishing events, and share-link activity;
  • sync or import metadata needed to operate connected workflows.

1.3 Website usage and cookies

When you visit our website, we may collect IP address, browser/device data, page activity, and cookie-related data.

2. How we use information

We use information to:

  • provide and operate TrackToGrow;
  • secure accounts and prevent abuse;
  • process billing and maintain records;
  • provide support and troubleshoot issues;
  • comply with legal obligations and enforce Terms.

3. How we share information

We may share information with:

  • infrastructure and service providers;
  • payment processors (for billing flows);
  • legal/compliance recipients where required by law;
  • parties involved in a merger, acquisition, or asset transfer.

We do not sell personal information.

4. Data retention

We retain data for as long as needed to provide the service, meet legal/accounting requirements, resolve disputes, and enforce agreements.

5. Security

We use reasonable technical and organizational safeguards, including encryption in transit and access controls.

No system is perfectly secure. You are responsible for securing account credentials and API keys.

6. International transfers

Your data may be processed in jurisdictions outside your region, depending on where our providers operate.

7. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to certain processing, and to withdraw consent where applicable.

8. Children’s privacy

TrackToGrow is not intended for children.

9. Policy updates

We may update this Privacy Policy and post the revised version with a new effective date.

10. Contact

Questions or privacy requests:

  • Email: support@tracktogrow.com
  • Website: https://tracktogrow.com